FAQs

BrightView provides local, comprehensive outpatient treatment for substance use disorders. We understand that recovery looks different for everyone, so our care plans are personalized to meet each patient’s needs with respect and support. This page shares answers to common questions about starting treatment at BrightView.

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Getting started

BrightView was founded in 2015 to provide access to comprehensive addiction treatment. BrightView care includes medication assisted treatment (MAT), individual therapy, group counseling and social support.

Medication helps reduce physical symptoms, allowing you to focus on recovery. Therapy helps you identify triggers and manage emotions. You’ll learn coping tools and develop healthy routines to replace drug use. Group counseling connects you to peers in recovery for meaningful support. Our case managers also provide social support services, such as helping patients apply for insurance and access community resources, so nothing stands in the way of care.

Our center is a judgment-free environment. Our staff treats every patient with the dignity and respect they deserve. We collaborate with you to create a treatment plan that fits your recovery journey.

BrightView’s addiction treatment programs are outpatient. You'll start by filling out a few forms. Next, a team member will perform a comprehensive assessment. This includes a judgment-free urine test to help prescribe the right medication and guide your treatment plan. We'll also check your vitals and ask about any current withdrawal symptoms. We’ll need to know about any other health conditions you have or medications you’re taking.

The next step is meeting a provider. Our provider will discuss your health care needs and answer your treatment questions. Our nursing team will explain how to use any prescribed medication.

Your next appointment may include group meetings or individual counseling sessions to aid your recovery. You'll leave your second appointment with a personalized treatment plan which will guide you in your steps.

Treatment length varies. Patients may continue their treatment program for weeks, months or longer, depending on their specific needs. Our team will work with you to determine the right approach. BrightView is your long-term partner in substance use disorder treatment.

Yes. Family members and loved ones may not always understand substance use disorders like AUD. At BrightView, we provide patients with educational resources they can share with loved ones to help them better understand these conditions and the recovery process. Stronger family support can play an important role in long-term recovery.

Treatment and services

Addiction medicine treats people with disorders caused or worsened by substances. These substances include opiates, stimulant drugs, marijuana, nicotine and alcohol. Addiction medicine specialists:

  • Assess substance use disorders
  • Manage withdrawal symptoms
  • Develop goal-based treatment plans for patients
  • Help patients change circumstances that trigger substance use and dependence
  • Research addiction to improve treatment approaches

Medication assisted treatment combines medication with behavioral therapies to help patients manage substance use disorders safely and effectively. The medicine targets specific brain receptors that have grown accustomed to substance use. It reduces symptoms as the brain adjusts to not having the substance. Many medications also help reduce cravings, making it easier to stay on track in recovery.

Some of the most common FDA-approved medications include:

  • Buprenorphine/naloxone (Suboxone)
  • Buprenorphine (Subutex)
  • Extended-release buprenorphine (Sublocade and Brixadi)
  • Naltrexone (Vivitrol)
  • Methadone
  • Acamprosate (Campral)
  • Disulfiram (Antabuse)

Your provider will work with you to decide which is best for your needs. These medications help with recovery and require medical supervision.

BrightView combines medication assisted treatment with individual therapy and group counseling. One-on-one counseling is a safe, judgment-free space. You’ll speak confidentially with a licensed professional trained in addiction treatment. Your therapist can help you develop coping skills and avoid potential triggers during recovery. Group meetings are also a key part of addiction treatment. Addiction is often a lonely experience. Confronting it in a group setting breaks through that isolation. You’ll share with and learn from those facing similar challenges.

Withdrawal symptoms vary depending on many factors. People with opioid addiction may experience withdrawal symptoms such as:

  • Nausea and vomiting
  • Insomnia (trouble sleeping)
  • Diarrhea
  • Muscle aches
  • Sweating
  • Hot and cold flashes or fever
  • Anxiety
  • Restlessness
  • Dysphoria (feelings of dissatisfaction or unhappiness)
  • Lacrimation (teary eyes) or rhinorrhea (runny nose)
  • Piloerection (goosebumps)

Withdrawal symptoms for alcohol use may include:

  • Anxiety
  • Sweating
  • Sleep disturbances
  • Vivid dreams
  • Nausea
  • Rapid heart rate and elevated blood pressure
  • Fever
  • Headaches

Withdrawal symptoms can be very different for different people.

No. Therapy and social support are important parts of withdrawal management. Research shows that withdrawal management without therapy and social support rarely leads to lasting recovery. Evidence shows that combining medication with counseling and social support is key to whole-person treatment and long-term success. Our team will work with you to review options that meet your individual needs.

It is important for your treatment team to know about any other health conditions and understand your overall health to safely plan your treatment. We’ll ask about co-occurring health conditions during your first visit.

No, BrightView focuses on local comprehensive addiction treatment. We do not offer health care services or support outside of substance use disorders. However, we do treat co-occurring health conditions as necessary. Behavioral therapies and mental health support are also available.

Buprenorphine (Suboxone) is a medication commonly used to treat opioid addiction. It reduces withdrawal symptoms by making the brain think it’s receiving the opioid. At the same time, the person taking suboxone does not feel “high.” If cravings continue to be a problem, your provider will adjust your medication to help reduce them. Suboxone is a film or tablet that dissolves under the tongue. It should NOT be chewed or swallowed.

Yes, we only provide buprenorphine (Suboxone) to patients in our comprehensive outpatient treatment programs. Research shows that combining medication with counseling and social support leads to better outcomes than medication alone.

Generally, no. Buprenorphine (Suboxone) can be safely taken at home once your provider determines that it’s appropriate for your treatment plan. We monitor your progress closely to ensure the medication is working well. When it is, you may receive enough medication for several days or weeks at a time.

Only licensed Drug Enforcement Administration (DEA) medical providers with identification numbers can prescribe it. Qualified providers are listed in the Center for Substance Abuse Treatment (CSAT) database. BrightView medical providers are licensed to prescribe any appropriate medications to patients for addiction treatment at our centers.

We can dispense buprenorphine (Suboxone) at BrightView treatment centers. It is also available in most commercial pharmacies.

Please visit: Buprenorphine information.

Methadone is an FDA-approved medication used to treat opioid use disorder. It works by easing withdrawal symptoms and reducing cravings without causing the intense “high” of opioids. This helps patients feel more stable so they can focus on counseling and building healthy routines. Methadone is taken orally as a liquid or tablet under the supervision of a provider.

Yes. At BrightView, methadone is prescribed as part of a comprehensive outpatient treatment program. Research shows that combining medication with counseling and social support improves outcomes than medication alone. Counseling and support services are essential to care, helping patients strengthen coping skills and work toward long-term recovery.

The length of treatment with methadone depends on your individual needs and progress. Some patients take it short-term, while others benefit from longer-term treatment. Your provider will work with you to regularly review your progress and adjust your care plan as needed.

Methadone take home flexibility depends on a variety of factors. As you progress in your recovery and meet certain requirements, you may become eligible for take-home doses. This step is based on your treatment plan and state regulations, and your provider will guide you through the process to make sure it’s safe and supportive for your recovery.

BrightView works with expert pain management specialists in our addiction treatment services. They will help you manage pain while reducing your use of pain pills.

No, we only treat adult patients aged 18 and older.

Insurance and costs

The cost of treatment for substance use disorder depends on the services provided. BrightView accepts Medicaid, Medicare, and most major health insurance plans. Our case managers can help you apply for insurance if needed. Self-pay options are also available. Regardless of your health insurance status, we will work with you to make sure you get the help you need.

Treatment costs vary depending on the services you receive, so we encourage you to call us to learn more. BrightView doesn’t turn anyone away, regardless of insurance status. We also offer a self-pay option for patients without insurance. Your case manager can also help you apply for insurance.

Yes, our social support specialists and case managers help patients apply for health insurance. Financial difficulties often accompany alcohol and drug addiction, and we believe they shouldn't prevent people from receiving treatment.

At BrightView, we believe that everyone deserves access to addiction treatment. If you cannot pay, our team will connect you with alternative treatment options, resources, and assistance.

Most patients begin treatment the same day they reach out. We offer same-day and next-day appointments, and walk-ins are always welcome during business hours. Our goal is to make getting started as easy and immediate as possible.

Getting started is simple. You can call us anytime, schedule online, or walk into a BrightView treatment center. During your first visit, you’ll meet with our team, complete a medical assessment, and leave with a personalized treatment plan designed for your needs.

Support and additional resources

Addiction is a chronic health condition, and treatment may continue years after your initial recovery. At BrightView, our ongoing treatment options emphasize healthy habits and stable support. You want to maintain the lifestyle changes that put you back in control. We'll do everything we can to help you succeed with long-term recovery.

Additional long-term support services outside of BrightView that may complement your outpatient treatment include:

  • Addiction Survivors is a nonprofit providing peer support for individuals in recovery, friends, and family members. It is funded by people affected by addiction, who understand the challenges involved.
  • Faces and Voices of Recovery is a powerful advocacy group for people in recovery and their friends and family. It helps individuals find a qualified treatment provider and promotes long-term addiction treatment.
  • Narcotics Anonymous (NA) is an international fellowship. They offer free support to anyone facing opioid use disorder. Their mission is to provide individuals in need with a second chance at life.
  • Alcoholics Anonymous (AA) connects people to share experiences, strength, and hope. They have chapters across the globe to support recovery from alcohol addiction.
  • Secular Organizations for Sobriety (SOS) is a network of nonprofit support groups. They help individuals stop drinking and avoid drug use. Many 12-step programs have a spiritual emphasis, and SOS provides a secular alternative.

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